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Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for fragrances?▼
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied, please contact our support team to initiate a hassle-free return or exchange process.
Which payment methods do you currently accept?▼
Exclusive Scents accepts all major credit cards, PayPal, Apple Pay, and Google Pay. Your transaction is encrypted and secured using industry-standard SSL technology for your complete peace of mind.
How do you ensure the quality of your scents?▼
Every bottle is sourced directly from certified distributors and undergoes rigorous quality checks. We guarantee 100% authenticity and optimal storage conditions to preserve the integrity of every fragrance.
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